Delta Airlines Regrets Inconvenience

In the wake of an investigation hanging on Delta Airlines by the Liberia Civil Aviation Authority (LACC), the airlines say it has appointed a task force to improve the reliability of its Liberia flights. Delta in a statement issued in Monrovia on Monday, February 4, 2013, said it has already implemented a number of measures that will have a positive impact in the short term.

The Delta Airlines’ statement follows a recent pronouncement by the Director-General of the LCAA, Mr. Richelieu Williams, that the LCAA would conduct a vigorous investigation on the Delta Airlines to know the possible causes of its many breakdowns and irregularities in recent times. The LCAA is the responsible for the regulations of Airlines and flights activities in the country.

Prior to the pronouncement surrounding the investigation of the airlines on the “50-50” Program on Sky FM recently, Mr. Williams through the Ministry of State for Presidential Affairs had written President Ellen-Johnson Sirleaf not to fly Delta Airlines due to its many breakdowns and irregularities in recent times.

However, the Management Delta Airlines in its statement said, it regrets the inconvenience that the on-time performance of its flights between Liberia, Ghana and the United States in some of 2012 caused to its passengers.
The Airlines noted that while numerous delays and cancellations have certainly been beyond its control, there is more to be done to ensure that it delivers a service its customers deserve, and that which it can be proud of.
“As we continue this work, Delta welcomes the support and assistance of the Government of Liberia,” said the Airlines.

“Delta continues to make significant on-going investments in the Liberian market. Since we began services to Monrovia in 2010, we have made enhancements to both airport infrastructure and aviation technology at the Roberts International Airport. Delta has developed and funded GPS Approach technology which when launched, will improve the reliability of aircraft operations at the airport. This technology will be available to airlines from around the world, potentially increasing commercial opportunities for Liberia. We have also invested in upgrading airport facilities and opened a new departure terminal at the airport in partnership with Air France last year,” the Airlines furthered.
The Airlines then disclosed that it has trebled its frequencies to and from Liberia in less than three years.


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